Privacy Policy

Effective Date: July 27, 2026
Last Updated: July 27, 2026

This Privacy Policy explains how Klyq ("Klyq," "we," "our," or "us") collects, uses, stores, and protects your information when you use our website, mobile applications, and related services (collectively, the "Services").

By using Klyq, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We collect information necessary to provide and improve the Klyq platform.

Account Information

When you create or use a Klyq account, we may collect:

Name
Email address
Profile photo
Organization or community affiliation
Member role and permissions
Account preferences

Content You Create

As part of using Klyq, you may create or upload content including:

Chat messages
Direct messages
Announcements
Event information
RSVP responses
Attendance records
Tasks and projects
Comments and reactions
Documents and files
Calendar information

This content is used solely to provide the Services to your organization and its authorized members.

Device Information

To help maintain and improve the platform, we may collect technical information such as:

Device model
Operating system
App version
IP address
Device identifiers
Push notification token
Crash reports
Diagnostic information

Location Information

Some Klyq features, such as event check-ins, attendance verification, or roll call, may require access to your device's location.

Location information is only collected when necessary to provide these features and only after permission has been granted through your device settings.

You may disable location access at any time through your device's settings, although certain features may no longer function correctly.

How We Use Your Information

We use the information we collect to:

Create and manage your account
Verify organization membership
Deliver messaging and communication features
Manage events, attendance, and roll call
Provide tasks, projects, and collaboration tools
Synchronize calendars
Send notifications and reminders
Improve application performance and reliability
Detect fraud, abuse, and unauthorized access
Respond to customer support requests
Comply with legal obligations

We do not sell your personal information.

Sharing of Information

We may share information only in limited circumstances, including:

With members of your organization as necessary to provide Klyq's collaboration features.
With trusted third-party service providers that help operate the platform.
When required by law or legal process.
To protect the security, integrity, or rights of Klyq, our users, or others.

We do not sell or rent your personal information to advertisers or data brokers.

Third-Party Services

Klyq relies on trusted third-party providers to operate the platform, including services provided by Google Firebase, such as:

Firebase Authentication
Cloud Firestore
Firebase Cloud Storage
Firebase Cloud Messaging
Firebase Crashlytics

We may also use:

Apple Push Notification Service (APNs)
Google Play Services (where applicable)

These providers process information only as necessary to provide the functionality of the Services.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including:

Secure authentication
Encrypted data transmission
Access controls
Secure cloud infrastructure
Monitoring and system maintenance

Although we strive to protect your information, no method of electronic storage or internet transmission is completely secure.

Data Retention

We retain information only for as long as necessary to:

Provide the Services
Maintain organizational records
Comply with legal obligations
Resolve disputes
Enforce our agreements

Certain information may remain available to your organization where necessary for organizational recordkeeping or compliance.

Your Choices

You may:

Update your profile information.
Manage notification preferences.
Control location permissions through your device settings.
Access and update information associated with your account.

Account Deletion

You may permanently delete your Klyq account at any time directly within the Klyq mobile application.

To delete your account:

Open the Klyq app.
Navigate to Profile.
Open Settings.
Select Delete Account.
Follow the confirmation prompts.

Deleting your account permanently removes or anonymizes your personal information in accordance with applicable laws and our data retention obligations. Certain information may be retained where required for legal, security, fraud prevention, or organizational recordkeeping purposes.

If you experience any issues deleting your account, please contact us at support@klyq.net.

Children's Privacy

Klyq is intended for users who are at least 13 years of age or who otherwise meet the minimum age required to use the Services in their jurisdiction.

We do not knowingly collect personal information from children below the applicable minimum age. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, legal requirements, or business practices.

When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of Klyq after changes become effective constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Klyq Support

Email: support@klyq.net

Website: https://klyq.net

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